PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, stored, used, and shared when you visit or make a purchase from the Pick Plug app or website.

PERSONAL INFORMATION WE COLLECT

When you visit the website or app, we automatically collect certain information about your device, including information about your web browser, operating system, Internet Protocol (IP) address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org

  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. If you completed a survey or participated in a focus group for Pick Plug, your responses as well as any demographic information are also stored with your Order Information in your profile. We refer to all of this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site or app (including processing your payment information and providing you with order confirmations if applicable).

Additionally, we use this Order Information to:

  • Communicate with you; send you updates on the status of your order, and other transaction related communications.

  • Screen orders for potential risk or fraud; and

  • When in line with the preferences you have shared with us, send you marketing communications, provide you with information, or display advertising relating to our products or services.

We use the Device Information that we collect to:

  • Help us screen for potential risk and fraud (in particular, your IP address)

  • Improve and optimize our Site and app (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

  • Display advertising or send you marketing communications based on your actions on the Site.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties for analysis and marketing purposes as described above.

We use Google Analytics to help us understand how our website visitors use the Site.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MINORS

The Site is not intended for individuals under the age of 18

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us.

E-mail:

picks@pickplug.com

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